Privacy policy

Privacy Policy

Last updated: May 26, 2026

The Monte Nero is operated by Claudia Manso Inc. Claudia Manso Inc. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience.

The Monte Nero is powered by Shopify, which enables us to provide our Services to you. This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us.

By using our website or purchasing from The Monte Nero, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our store, we may collect the following types of personal information:

Name
Email address
Billing address
Shipping address
Phone number
Payment and transaction details
Order history
Account login information
Customer support communications
Device information
IP address
Browser and usage data
Cart activity
Product views
Wishlist or saved items, if available

We may also collect information automatically through cookies, pixels, analytics tools, advertising platforms, and similar technologies.

How We Use Your Personal Information

We use your personal information to:

Process and fulfill your orders
Arrange shipping and delivery
Process payments
Provide customer support
Manage returns, refunds, and order issues
Communicate with you about your order
Improve our website and customer experience
Prevent fraud and protect our store
Send marketing emails or promotional messages, if you have opted in
Run, measure, and improve advertising campaigns
Show relevant ads through platforms such as Meta, Google, and TikTok
Comply with legal obligations

Fulfillment Partners and Service Providers

The Monte Nero works with third-party service providers, including Shopify, payment processors, shipping carriers, fulfillment partners, private-label manufacturers, analytics providers, customer support tools, and advertising platforms.

These providers may process personal information only as needed to help us operate the store, fulfill orders, ship products, provide customer service, run advertising, measure campaign performance, and improve our Services.

Advertising, Analytics, and Retargeting

We may use advertising and analytics tools provided by third-party platforms, including but not limited to:

Meta / Facebook / Instagram
Google / Google Ads / Google Analytics
TikTok / TikTok Ads
Shopify analytics and marketing tools

These platforms may collect or receive information from our website through cookies, pixels, tags, server-side events, or similar technologies.

This information may be used to:

Measure website traffic
Track purchases and checkout activity
Understand product views and cart activity
Improve ad performance
Create retargeting audiences
Show relevant ads on Meta, Google, TikTok, and other platforms
Measure conversions and campaign effectiveness

Depending on where you live, you may have the right to opt out of targeted advertising or certain forms of data sharing.

Cookies

We use cookies and similar technologies to:

Keep the website functioning properly
Remember your preferences
Analyze website traffic
Improve the shopping experience
Support advertising and retargeting
Measure ad performance
Detect fraud or suspicious activity

These cookies may be set by us, Shopify, Meta, Google, TikTok, or other service providers.

You can manage cookies through your browser settings.

How We Disclose Personal Information

We may disclose personal information to:

Shopify
Payment processors
Shipping carriers
Fulfillment partners
Private-label manufacturing partners
Marketing and advertising platforms
Meta / Facebook / Instagram
Google / Google Ads / Google Analytics
TikTok / TikTok Ads
Analytics providers
Customer support providers
Legal authorities when required by law

We do not sell your personal information for direct cash payment.

However, some privacy laws may define certain advertising, analytics, or retargeting activities as “sharing” or “selling” personal information. Where required, you may have the right to opt out of those uses.